Privacy Policy

Effective Date: 10/18/2024

Purposeful Living Counseling (“we,” “us,” “our”) operates plctherapy.com and provides licensed professional counseling services to adult individuals and couples. This Privacy Policy explains how we collect, use, share, and protect your personal data when you interact with our services. We are committed to ensuring your data is managed in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Data Controller Information

  • Business Name: Purposeful Living Counseling
  • Website: plctherapy.com
  • Email: drrodgersj@gmail.com
  • Address: 200 South 14th Street, Midlothian, Texas 76065, United States
  • Phone: 972-997-5169

2. What Information We Collect

We collect various types of personal data in order to provide our counseling services and to enhance your experience with our Website. The information we collect includes:

a. Personal Data

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Billing information (for payment processing)
  • Any personal information you voluntarily provide through forms, emails, or counseling sessions.

b. Sensitive Data

As part of providing counseling services, we may collect sensitive personal data, such as information about your health, relationship status, or other details relevant to your mental health. This data is only collected with your explicit consent.

c. Technical Data

  • IP address
  • Browser type and version
  • Time zone setting and location
  • Operating system and platform
  • Information about how you use our Website

3. How We Use Your Information

We use your personal data for the following purposes:

a. Service Provision

  • To provide you with licensed counseling services.
  • To communicate with you regarding appointments, services, and inquiries.
  • To process payments and manage your account.

b. Legal and Compliance

  • To comply with legal obligations, including maintaining records for regulatory or tax purposes.
  • To protect the rights, property, and safety of Purposeful Living Counseling, our clients, and others.

c. Marketing and Communications

  • With your explicit consent, we may send you newsletters, promotional content, and updates about our services. You may opt out of receiving these communications at any time.

d. Website Improvement

  • To administer and improve our Website, including troubleshooting, data analysis, and user experience enhancements.

4. Legal Basis for Processing Personal Data

We process your personal data under the following legal bases:

  • Contractual Necessity: To fulfill our obligations to you as a client, including providing counseling services and processing payments.
  • Legitimate Interests: To improve our services, ensure Website security, and manage relationships with clients.
  • Consent: For the collection of sensitive data and for sending marketing communications (which can be withdrawn at any time).
  • Legal Obligation: To comply with laws, including financial and regulatory requirements.

5. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information in the following circumstances:

a. Service Providers

We may share your personal data with third-party service providers who assist with:

  • Payment processing
  • Hosting and managing the Website
  • Providing customer support
    These third parties are contractually bound to process your data only as instructed by us and in accordance with this Privacy Policy.

b. Legal Requirements

We may disclose your personal data if required by law, court order, or government regulation.

c. Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your personal data may be transferred as part of that transaction, but we will notify you and ensure your rights are upheld.

6. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights under the GDPR:

  • Right to Access: You can request a copy of your personal data.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure: You can request the deletion of your personal data in certain circumstances.
  • Right to Restrict Processing: You can ask us to restrict the processing of your data under specific conditions.
  • Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data in certain situations, such as for direct marketing purposes.

To exercise these rights, please contact us at drrodgersj@gmail.com.

7. Data Retention

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to meet legal, regulatory, or accounting requirements. Sensitive data, collected during counseling, will be stored securely and deleted when no longer necessary.

8. Data Security

We are committed to ensuring that your personal data is secure. We have implemented physical, electronic, and managerial procedures to safeguard and protect your information from unauthorized access, use, or disclosure.

However, please be aware that no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

9. International Transfers

Your personal data may be transferred to, and processed in, countries outside of the EEA, including the United States. Where such transfers occur, we ensure that adequate protection is in place, including Standard Contractual Clauses or other legal mechanisms to protect your privacy.

10. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your experience. You may choose to disable cookies in your browser settings, though this may affect the functionality of the Website.

For more information about our use of cookies, please refer to our Cookie Policy.

11. Children’s Privacy

Our Website and services are not directed to individuals under the age of 18. We do not knowingly collect or process personal data from children. If we discover that we have inadvertently collected data from a child, we will delete it as soon as possible.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our Website, and we will notify you of any significant changes.

13. Contact Information

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

  • Email: drrodgersj@gmail.com
  • Address: 200 South 14th Street, Midlothian, Texas 76065, United States
  • Phone: 972-997-5169

By using our Website and services, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy was last updated on 10/18/2024.